Solé, warrants to the ORIGINAL PURCHASER of each Outdoor Gas Grill that when subject to normal residential use, it is free from defects in material and workmanship for set periods below. It does not apply to rust, corrosion, oxidation or discoloration, which may occur due to moisture or overheating. This warranty does not cover parts becoming defective through misuse, accidental damage, electrical damage, improper handling, storage, and/or installation, unauthorized adjustments or calibrations or not installed in accordance with local codes. Product must be installed (and gas must be connected) as specified in the instructions or operator's manual, by a qualified professional installer. It does not cover labor or labor related charges. There will be shipping and handling charge for the delivery of the warranty part(s). The warranty is only valid at the original site of delivery with a valid proof of purchase of item(s).
- Fifteen (15) year Limited Warranty on stainless steel body housings and burners.
- Five (5) year Limited Warranty on stainless steel briquette trays (excludes ceramic briquettes), cooking grates, basin and drip tray for material defects.
- Two (2) year Limited Warranty on gas valves and ignition system, ensuring they are free from defects in materials and workmanship.
- One (1) year Limited Warranty on all component parts, including ignition system, gas system, lights, rotisserie motor, infrared burners, etc., to be free from defects in materials and workmanship.
- Ninety (90) Day Limited Warranty on units installed in non-residential applications such as day care centers, bed and breakfast centers, churches, nursing homes, schools, private clubs, and homeowner associations. The actual part will be repaired or replaced, free of charge, with the owner responsible for labor and freight costs. This warranty excludes commercial locations such as restaurants and food service establishments.
WARRANTY LIMITATIONS & EXCLUSIONS
The warranty coverage begins on the original date of purchase and proof of date of purchase is required. In order to activate the warranty, we require that you send in the attached warranty registration card. This warranty applies only to the original owner and may not be transferred.
This warranty specifically excludes liability for indirect, incidental, or consequential damages. In the event of any warranty replacement, all removal, replacement, installation and shipping costs are the responsibility of the grill owner. This warranty shall apply only to the products purchased and located in the continental United States. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specified legal rights, and you may have other rights that may vary from state to state. Solé shall not be liable for incidental, consequential, special or contingent damages resulting from its breach of this written warranty or any implied warranty
What is not covered:
- Installation or start-up issues, damages, or problems resulting from improper installation or usage.
- Services provided by an unauthorized service provider.
- Damages or repairs arising from unauthorized service provider involvement or use of unauthorized parts.
- Repairs required to rectify normal adjustments or settings due to improper installation, commissioning, or local gas supply characteristics.
- Costs related to shipping, handling, export duties, installation, removal, or re-installation.
- Regular adjustments to burners, gas regulators, and similar components.
- Cleaning of igniters and general maintenance tasks.
- Charges for service calls to diagnose trouble.
