Grill Dome X2 XL Kamado Custom Complete Grill

This Infinity Grill Dome carries a limited lifetime warranty to the original buyer whose name appears on the warranty registration and the matching invoice. This lifetime warranty covers damage to the ceramic parts due to cooking heat only. Any other components of the Grill Dome if covered by any warranty would be to the extent and limitations as described herein. Defective parts will be repaired or replaced after return or receipt of the defective parts to the Grill Dome Headquarters.

The warranty as it applies to ceramic parts does not extend to chips or scratches or other damages but is limited to only cracking of these parts due to normal cooking heat at normal cooking temperatures.

This warranty does not cover damage caused by misuse, commercial use, moving or transporting the cooker, improper use, improper maintenance, improper care, abuse, neglect, acts of God, mechanical or physical alteration and accident.

This warranty does not cover any costs related to shipping, transportation, mailing, special packaging, postage, export/import duties or taxes. These cost as related to returning the damaged parts or getting them shipped from the Grill Dome headquarters would be the responsibility of the buyer.

The maximum liability of the Grill Dome will be limited to the prices paid for the cooker by the buyer. The Grill Dome will not be responsible for any other liabilities under this warranty.

The Grill Dome will not be liable for any default caused by delays in the performance of this warranty caused by reasons beyond the control of Grill Dome such as war, strikes etc.

The warranty starts on the date of purchase.

This warranty is not transferable.

Owner’s Responsibilities

The warranty must be registered within 30 days of the purchase to activate the warranty. The buyer must provide a warranty registration ID number for availing the warranty service.

The buyer must promptly take action to report damage to any part of the Grill Dome to the Grill Dome Headquarters. In case the buyer fails to report such damage Grill Dome will not be responsible for any additional damage that may result from using a damaged part or will not be responsible for further deterioration of the damaged part itself.

Failure to follow the instructions and procedures as described in the Instruction Guide will void the warranty. Any new changes made to the Grill Dome Instruction Guide and thus to the instructions and procedures will be posted on the Grill Dome website www.grilldome.com. The buyer should periodically check the website for any such changes and follow these.

Pouring of liquids or water inside the cooker will void the warranty. It is the responsibility of the buyer to protect the cooker against water getting inside the cooker and to dry the cooker if water gets in. Any damage caused by water being inside the cooker is not covered by the warranty.

You might sometimes see minor amounts of rust on the stainless steel because of contaminations. Such rusting is superfluous and should be cleaned right away.