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When considering home sauna models, the preference often leans towards electric models due to their safety features and exceptional heating efficiency. The Dynamic Gracia, in particular, stands out with its far-infrared carbon panels, which are an impressive 30% larger than traditional ceramic tube heating panels. Moreover, they penetrate the skin an astonishing 40% deeper, enhancing the therapeutic benefits of your sauna experience.
All items can be returned within 30 days of receipt and must be in new condition and with the original packaging.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. For items fulfilled via freight shipping, you may be required to place the item(s) on the pallet provided upon delivery. You'll need to provide evidence the item(s) are in a returnable condition by sending photos. We'll be using these photos to validate that your item is in an acceptable condition for return shipping via freight.
The customer must pay all costs related to original shipping and return shipping. After receiving and inspecting the returned merchandise, your credit card will be reimbursed for the purchase price of the item, less the original shipping cost, and return shipping cost, and upon receiving the returned item, it'll be inspected to determine if a restocking fee is applied. If applied, the restocking fee is 25% of the original item(s) order value (value does not include discounts provided).
Returns must be accompanied by an RMA number. Please contact us in order to have one generated.