Escape to a vacation-like retreat in your own backyard with the 11x11 Florence Pergola. Transform any outdoor occasion into a memorable experience surrounded by undeniable charm. Take your outdoor living to new heights with the distinctive convertible top, effortlessly adjustable to let in the ideal amount of sunshine or create a cozy shelter. The choice is yours! And when the night sky beckons, simply pull back the convertible top to revel in the awe-inspiring beauty of a clear starry night. The 11x11 Florence Pergola brings an enchanting touch to your outdoor space, where every moment feels like a getaway.
Warranty covers damage due to manufacturing defects only for a period of 5 years on the structure, and 3 years on the fabric from date of purchase. Warranty does not cover whether inflicted damage and/or damages causes caused by not following assembly instructions and adhering to warnings in manual. Warranty does not cover user error, negligence, or misuse.
we will gladly accept your return within 30 days of purchase. To initiate a return please email firstname.lastname@example.org with your name, order number and item you wish to return.
Please allow up to 2 business days for your return to be processed by a Customer Service representative. It can take an additional 5 to10 business days for credit to appear on your statement depending on the financial institution.
Our return policy does not apply to any products purchased through authorized retailers. Please contact them directly to initiate the return process.
All custom pergola orders are tailor made for you and therefore are not eligible for returns.