The Kucht Venice Stainless Steel Wood Fired Pizza Oven is a high-quality, versatile outdoor cooking appliance that is perfect for preparing delicious pizzas for your guests. The oven is constructed with a stainless steel interior and exterior, and features firebricks in the interior floor for optimal heat retention and distribution. Additionally, this pizza oven comes with a weather cover to protect it from the elements when not in use. With this oven, you can easily prepare restaurant-quality pizzas in the comfort of your own backyard.
All Kucht products have a 4 years warranty for parts and labor from the day of purchase, 90 days customer satisfaction warranty, and unlimited live support.
The main objective of KUCHT is to meet the needs and expectations of our customers. For this reason, all our products are subjected to rigorous security and quality controls to be above the North American safety standards.
KUCHT Warranty covers defects in Parts and Labor for functional parts that are the result of normal usage for a period of time of 4 Years for Parts and Labor* from date of purchase. Functional parts are those components parts that are critical to the performance of the product\’s essential function. Nonfunctional parts are those that are not critical like knobs, handles, or cosmetic parts. KUCHT will repair or replace the unit or any parts, therefore, as required, subject to these terms and conditions.
Kucht will accept return requests for purchases within the first 90 days after delivery. Shipping discrepancies or products that arrive damaged must be reported to Kucht Customer Support within 5 business days of delivery in order to be eligible for a full refund.
Once a return request is approved, Kucht will send a Return Merchandise Authorization (RMA). From this time, the customer will have 15 calendar days to return the item to Kucht.
All merchandise returned to Kucht must be in original packaging with all original items (e.g., manuals, remotes, cables, etc.) that came in the box. Returns with missing or damaged items will result in a partial refund.
Products and or Part(s) must be returned in new condition, including: all components, manuals, registration cards, and original undamaged packaging.
After we receive and inspect the item(s), the refund will be processed, minus the original shipping cost.
Kucht won´t refund the original shipping cost in any case. The return shipping cost might be covered by Kucht depending on the situation, in which case, Kucht will send a Bill Of Lading and handle the shipping arrangements. There will not be refunds or compensations related to the shipping and handling of the products under any circumstances.
Returns without an RMA number will not be accepted and a credit will not be issued.
Additional shipping charges apply with shipments outside the 48 contiguous United States, expedited shipping and oversized items. These additional shipping charges, such as taxes, custom duties and fees are the responsibility of the purchaser.