Cozy Heat OG Wood Burning Sauna Stove

The sauna stoves have a manufacturer’s warranty of 24 months after the date of purchase, proven by a purchase slip.

The warranty covers defects due to manufacturing errors.

The warranty does not cover the following effects caused by the joint effect of temperature and steaming water:

• Metal deformations
• Effects on surface covering
• Effects on door glass

The reclamation must be accompanied by photographs of the places where the defect is apparent and by copies of the purchase documents of the sauna stove.

You have 30 days to initiate a return process for items that are unused and in their original packaging.

If you receive an order that is damaged, defective, or incomplete, please don't hesitate to get in touch with us using the following contact information:

• Phone Number: 650-719-8896
• Email: info@outdoorpatioplace.com

Items must be returned within 30 days of delivery to be eligible for a refund. Please note that returns received without a return authorization number will not be refunded.