Your shopping experience with us is safe, secure and simple. As soon as you place your order, you can expect an email confirmation from us confirming that we have accepted your order and pre-authorized your credit card for payment. We then immediately reach out to our suppliers to make sure that the item(s) you requested are in stock and ready for shipment. On the off chance that this isn't the case, we will void the pre-authorization and contact you by email.
All orders are processed within 1-2 business days. You will receive a confirmation email with your order and the amount charged to your payment method. Free standard shipping typically takes between 5-8 days.
Contact us via Chat, call us (650-719-8896) or email sales@outdoorpatioplace.com for most accurate delivery estimate.
Shipment Of Order:
Outdoor Patio Place is designed with convenience and efficiency in mind. If your order is in stock, we can have it processed within 1-2 days.
You will receive email confirmation to your payment method and ready to ship within 5 business days! We also keep our customers informed throughout the entire purchase process: shortly after shipping out orders, you'll be contacted with tracking information straight from us - but if you don't hear from us within 5 business days of making an order, feel free to follow-up via email at sales@outdoorpatioplace.com
Unfortunately, we don't offer international shipping services at this time.
No shipping outside the USA.
Shipping Options:
This is our “store to door” option and it usually takes between 5-10 days from the time you have submitted your order for the shipment to arrive at your doorstep. We do have other options as seen below.
Threshold Shipping- this involves the shipment being brought onto your porch or into a sheltered/garage area.
White Glove Delivery- this includes the item being brought into your room of choice, any minor assembly taken care of, and all boxes and packaging removed from your house.
Please reach out to us if you want to customize your delivery option at sales@outdoorpatioplace.com
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