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The luxury of experiencing Scotsman ice, distinguished by its pristine clarity and absence of odor, is an indulgence that demands firsthand appreciation. These distinctive cube shapes are impervious to clumping or dilution, ensuring your drinks remain uncompromised, and they maintain an enduring freshness. This opulent delight is one that you and your family are genuinely worthy of.
Scotsman warrants to the original purchaser–user that any Scotsman brand consumer product of its manufacture will be free from defects in material and workmanship when shipped from the factory, and will perform adequately under normal use if properly installed and maintained in accordance with the Manual accompanying the product. This warranty applies only in the United States, Canada, and Puerto Rico.
Starting Time: This product warranty begins with the date of the original installation if the installation is reported to Scotsman on the warranty registration form furnished with the product, or on the Scotsman website, www.scotsman-ice.com. If no installation date is reported, the warranty will begin ninety (90) days from the date of shipment from the factory. Shorter warranty periods apply to floor display models sold more than three years after date of manufacture, (referred to hereafter as “Three Year Old Floor Displays”). The Three Year Old Floor Display is effective only if Scotsman’s warranty registration form is completed and returned to the factory at the time of installation.
Warranty Period:
| Model | Parts and Labor | Compressor (labor not included) |
|---|---|---|
| SCC, DCE, SCR, SCV | 1 year | Additional 4 years |
| SCN | 2 years | Additional 3 years |
| All models, Three Year Old FloorDisplays | 6 months | Additional 2 years |
Scotsman obligations are limited to repairing or replacing, at Scotsman’s option, any component found to be defective in material or workmanship during the warranty period. Warranty replacement parts (including compressors) must be obtained from a Scotsman Consumer Product Distributor or from a servicer company that has been approved by either Scotsman or your local Scotsman Consumer Products Distributor to provide warranty parts. Charges for labor (expect labor performed pursuant to the limited labor warranty), and freight charges from returned equipment or parts, are not covered.
During the limited labor warranty period, Scotsman will provide labor reimbursement for labor costs required to repair or replace any Scotsman component that fails due to a factory defect in material or workmanship. To qualify for labor reimbursement, labor must be performed during the labor warranty period by a Scotsman Distributor or a service company that has been approved by either Scotsman’s Consumer Product Distributor or Scotsman and will be limited to the normal and customary labor rates then in effect for the servicing of major home appliances in the area in which product is installed. The labor warranty covers straight time labor charges only, and does not cover charges for travel time or mileage, or premium charges.
This warranty does not include parts or labor coverage for component failure or other damage resulting from:
No component or assembly that has been subject to accident, alteration or misuse, or that has not been installed or serviced in accordance with the Manual accompanying the product, or that is from a product from which the serial number has been altered or removed, will be covered by this warranty.
To make a claim, the original purchaser must provide purchase information (including the date of installation and model and serial numbers) to the dealer from whom the product was purchased, your local distributor of Scotsman Consumer Products or a service company that has been approved by your local Scotsman Distributor to handle claims. The owner of the product will be responsible for the costs of repair until Scotsman’s Consumer Service Department has confirmed that warranty coverage exists.
This warranty is in lieu of all other express warranties or guarantees of any kind. ANY IMPLIED WARRANITES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED AND DISCLAIMED.
IN NO EVENT SHALL SCOTSMAN BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL DAMAGES OR SPECIAL DAMAGES, INCLUDING, WITHOUT LIMITATION ANY DAMAGE TO ANY FOODS, BEVERAGES OR OTHER ITEMS PLACED IN THE PRODUCT. Some states do not allow limitations on how long an implied warranty will last or exclusions of incidental or consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
If you are unsatisfied with the components within your purchase and they are not considered a “special order”, you may return the item(s) in original re-salable condition, in the original unopened packaging for a refund within 30 days of the original purchase date.
If you receive an order that is damaged, defective, or incomplete, please don't hesitate to get in touch with us using the following contact information:
Items must be returned within 30 days of delivery to be eligible for a refund. Please note that returns received without a return authorization number will not be refunded.
When you give your guests cold beverages with Scotsman ice, you’re serving them the ideal ice experience. That’s because Scotsman understands how important ice can be to making any occasion special. And how much being a good host means to you.
Scotsman Ice Systems pioneered the development of affordable, reliable ice-making machines in the 1950s. As the creators of the original nugget ice, they introduced that popular ice alternative to consumers.
Their dedication to always making ice the absolute best it can be has made Scotsman the world’s leading ice machine manufacturer.
